On March 10, 2022, Highmark Health, a health services company affiliated with several Blue Cross Blue Shield companies, issued a statement revealing that a subcontractor of one of its mail vendors, Webb Mason Marketing, was involved in a data breach that may have impacted as many as 67,147 Highmark members. According to the notification letter:


“WebbMason is a third-party vendor engaged by Highmark to provide marketing services. As part of these services, WebbMason engaged Quantum Group to provide printing and mailing services. On December 28, 2021, we received notification of a data security incident experienced by Quantum. According to Quantum’s notification to us, Quantum experienced a cyber incident that resulted in unauthorized access to its network between August 17 and October 11, 2021.”


According to this notification, the information that was breached related to files provided by WebbMason back in 2017 to Quantum, and contained data “as having been related to a provider mailing regarding prescription drug changes which includes your name, Highmark member ID, date of birth, and prescription information. Please be aware that your Social Security Number (SSN) was not accessed or acquired as part of this event.”

To view a full copy of the notice, please use this link: https://media.dojmt.gov/wp-content/uploads/Consumer-Notification-Letter-243.pdf

Highmark Health is the administrator for Highmark Health Plan, one of the largest Blue Cross Blue Shield insurers in the United States. Some of the plans included in the Highmark Health system include:

  • Highmark Blue Cross Blue Shield
  • Highmark Blue Shield
  • Highmark Blue Cross Blue Shield West Virginia
  • Highmark Blue Cross Blue Shield Delaware
  • Highmark Blue Cross Blue Shield Western New York
  • Highmark Blue Shield Northeastern New York

If you think you may be affected by this breach or you received this letter, and you would like to obtain more information about your options, please contact us at 1-800-745-8153.

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